Lifelong customer of The Gap and Athleta (Gap owned). Purchased an item at The Gap as a gift.
Went on vacation. When I returned was told that the gift I purchased was not going to work. I went to return the item and was told that on a $65 pair of pants I would get $20 back becuase it had been over 30 day. I emailed them and they said - our policy is posted at the register.
Had I been told I would not have purchased the gift there - which is my suggestion for everyone else - DON'T buy your holiday gifts at The Gap. For such a big company.. .they are missing the big picture. Lost me as a customer ..
hope you will not shop there as well. Plenty other stores who value our business!