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I went to the store to return defective pAir of pants I bought for my husband and we realised it was defective after he wore it for literally 10 mins. The associate was rude, she made fun of my accent (I Harv Asian accent) and finally when I was almost crying and about...
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#1281710
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Got a gap credit card order a bunch off stuff. One outfit didn't fit. Went to the store at qns mall 3 days they wouldn't exchange saying it was not on my c.c the store must have given me 2 carda. The bank said no you have one card. Still have no clue how many cards I...
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1.4
#1271745
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Short Review on December 11, 2016

Gap - Simple Review #1481476023
Order on line just received and need to ship to Portugal before Tuesday (12/13). What do do now????
3.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#971146
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This morning i was at the gap outlet in Watertown Ma. The store opened late at 10:04 I asked the man Rodney why his reply was "not yet'. Another customer had already walked away. I came in and I said gee that's great he said to me as he confronted me on the floor this...
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Anonymous
Anonymous

The store opened 4 minutes late and yet you have the courage and strength to go on? Wow, you poor pitiful man. FOUR WHOLE MINUTES! And that is 4 minutes by YOUR time. Guess ...

4.6
Wayne, Ohio
#858543
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I recieved alot of money in Gap gift cards for Christmas. A few years ago, I bought great sleepwear, all my bras and underwear at the gap body. they lasted for years. Now i need new ones. I know after months of on line and in store searching, there no longer is, this go...
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#794496
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GAP don't bother to clean items from the factory. I tried on a sweater today in their HK store, over the top of my shirt, and ended up with a different colour shirt: when I took of the sweather, my shirt was covered in fluff. Shameful. You would have thought that a...
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#765651
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I placed an order with Baby Gap on December 10 for items that were listed as "in stock" when I placed the order. The order took 3 days to ship.....and only half of the items were sent; the rest back ordered! Nothing has been received yet. If the items are "in...
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#569621
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Sunday I went into the Gap store to change the sizes on sweaters I purchased offline. I stood in line and was working with a sales associate on the process for returning the sweaters or exchanging them for another size. After I picked up the sweaters the line was...
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Anonymous
Anonymous

I can't believe this is complaint. It seems like your fault, not hers.

#566852
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I bought a shoe for my son couple of months back from GAP store. It was a summer shoe and my son complained after wearing that one foot was tighter and we found out that both shoes were of different sizes. One was size 13 and the other one was of size 12. We went to...
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#510166
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Contact Gap

Mailing Address:
Gap Factory Customer Service
6007 Green Pointe Drive
Groveport, Ohio 43125
United States
Phone:
(800) 427-7895
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Gap Products and Services

My new favorite jeans from Gap are now unwearable because the belt loop on the right side ripped off as I was pulling them on, resulting in a hols where the loop was. I actually cried when it happened I loved these jeans so much. I have been a devoted customer of the...
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Anonymous
Anonymous

If you go to any gap store and the jeans are defective you can exchange them for the same exact jeans.

Anonymous
Mindy

Did you check with The Gap if they could help you? Or are you just complaining here? No one that reads this site is sending you money.

#477897
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