Gap Phone Numbers and Emails

Toll-Free Number:

  • (800) 427-7895

Customer Service:

  • (770) 394-6848
    Atlanta, Georgia
  • (630) 236-8158
    Aurora, Illinois
  • (512) 327-8112
    Austin, Texas
  • (301) 365-4500
    Bethesda, Maryland
  • (856) 302-4604
    Blackwood, New Jersey
  • (617) 951-9300
    Boston, Massachusetts
  • (678) 482-7144
    Buford, Georgia
  • (303) 814-3837
    Castle Rock, Colorado
  • (773) 252-0594
    Chicago, Illinois
  • (513) 531-2427
    Cincinnati, Ohio
  • (303) 388-0992
    Denver, Colorado
  • (617) 381-6219
    Everett, Massachusetts
  • (251) 943-9691
    Foley, Alabama
  • (800) 887-1198
    Gap Card
  • (866) 450-4468
    Gap Silver Card
  • (866) 450-4467
    Gap Visa® Card
  • (713) 932-7000
    Houston, Texas
  • (614) 744-3907
    International
  • (702) 263-1965
    Las Vegas, Nevada
  • (501) 455-2917
    Little Rock, Arkansas
  • (323) 857-7234
    Los Angeles, California
  • (305) 591-3759
    Miami, Florida
  • (845) 342-3264
    Middletown, New York
  • (513) 539-7035
    Monroe, Ohio
  • (212) 721-5304
    New York, New York
  • (714) 938-9970
    Orange, California
  • (801) 226-0671
    Orem, Utah
  • (321) 677-0243
    Orlando, Flirado
  • (215) 612-0113
    Philadelphia, Pennsylvania
  • (412) 683-8588
    Pittsburgh, Pennsylvania
  • (240) 221-2675
    Rockville, Maryland
  • (479) 621-0522
    Rogers, Arkansas
  • (801) 364-4019
    Salt Lake City, Utah
  • (775) 356-9770
    Sparks, Nevada
  • (908) 654-8260
    Westfield, New Jersey

Gap Email:

Customer Service
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More phone numbers and emails Less phone numbers and emails

Gap Contact Information

Gap Website:

Gap Help Center:

Corporate Office Address:

The Gap, Inc.
2 Folsom St
San Francisco, California 94105
United States

Other Info (opening hours):

Locations:

55 Thomas Street,

New York,

New York 10013


2601 South Mckenzie Street Ste G-1

Foley,

Alabama 36535


11201 Bass Pro Parkway #g M171,

Little Rock,

Arkansas 72210

Gap Customer Service Reviews

1.6 / 5
Poor
Pissedconsumer4116213
Yeezy gap order
1.0

First of all your woman in customer services was NOT HELPFUL AT ALL.
She was saying that my order number was different name on it etc. i told her that i could have forward to her right now an...

Pissedconsumer3918561
I did not receive order IV2J43F

I called gap customer service. They were very helpful and the issue was fixed and I do not need to do anything further to . Thanks for help

Summary of Gap Customer Service Calls

5.6K TOTAL
CALLS
07:09 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gap Customer Service?

Payments and Charges Question:

  • “Paying bill”
  • “To pay bill”
  • “Make a payment”

Cards Question:

  • “Credit card”
  • “See if my card working”
  • “Credit card information”

Shipping and Delivery Question:

  • “Para resolver un probelma con mi oago de tqrjeta de crédito”
  • “Delivery not received”
  • “Tracking order”

Return/ Replace Question:

  • “Return label”
  • “Exchange”
  • “A return”

Request for Information Question:

  • “Purchase question”
  • “Request”
  • “Questions on returns”

Account Question:

  • “Trying to order on line, keeps saying I need to refresh my account”
  • “Delinquent acct”
  • “Account”

Activation/ Cancellation Question:

  • “Cancelación de pedido”
  • “Cancelar tarjeta”
  • “My wallet was stolen. I needed to cancel my card and set up a payment with a new bank #”

Refund Question:

  • “Refund check”
  • “Refund”
  • “GAP refund from trading in car”

Product/ Service Question:

  • “Coat damage afer wash”
  • “Gap insurance inquiry”
  • “My Insurance”

Website/ Application Question:

  • “Site does not recognize my address”
  • “Cant get into website”
  • “Unable to order online and picup”

Staff Question:

  • “Customer service”
  • “Bat service I need yo speak with customers service”
  • “Service charge”

Employment Question:

  • “Employment email”
  • “Job hiring application”
  • “I need my w2 2016”

Other Question:

  • “Change order”
  • “Want to speak to tepresentative”
  • “My order”

About

Gap Return Policy
To read more: https://www.gap.com/profile/order_history.do?isNav=true
Gap Pros and Cons

Pros: Nice products, Like products, Nice clothing, Good offers and prices, Excellent quality

Cons: Customer service, Terrible customer service for on line purchases, Poor shipping and not customer service reps to contact, Bad customer experience, Poor shipping and customer service

Related Companies

Old Navy, Banana Republic, Athleta

Summary

Gap, Inc. is a public company that was founded in 1969 by Donald Fisher and Doris Fisher. Gap is a clothing and accessories retailer. The company is headquartered in San Francisco, California. The tagline of the company is: "Fall into the Gap". The company has stores in the United States, Canada, Mexico, France, Japan, the United Kingdom and many other countries worldwide. In 1974 Gap started to sell private label merchandise. At the present time Gap sells such brands as Gap, Gap Kids, Gap Body, Banana republic that was acquired in 1983, Love Me Gap, Old Navy that was created in 1994 and Piperlime. In 1997 the company started its on-line operations.

Gap reviews and complaints

Gap is ranked 460 out of 3291 in Footwear and Clothing category

Area Served

USA, Canada, Asia

Payment Methods

VISAAmerican ExpressMasterCard

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